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  • District Collector D. Muralidhar Reddy has pledged to address public issues in a new way through the state government's response program. The District Collector formally inaugurated a response public grievance redressal platform at Kakinada Collectorate Vivekananda Hall on Monday. The newly opened event was attended by people to complain to the collector. A total of 653 complaints were attended by Collector Muralidhar Reddy, Joint Collector Lakshmisha, JC-2H, Satibabu and DRO. Yvi Govindarajulu presented problems and complaints. District Collector D.Muralardar Reddy said that the government has launched a state-of-the-art Response Grievance Redressal website, the petitions registered online, properly maintained and the quality of the complaints resolved. He said the petitioners would come to the district from the zonal premises and inform them of their problems. If the grievances are not resolved, the reasons for it will also be explained, the Collector added. State Chief Minister Varghese said that the grievance redressal program is being looked into and the district officials are on a field visit and the petitioners will bring the receipt and get the details of their grievance redressal.

     

    Complaints within 15 days should be resolved by the concerned authorities, there should be no delay in India and the solution should be the best. Complaints for court cases, bridges, roads, overhead tanks, land encroachments, fish ponds, etc., are visited by the officials of the departments, to prepare and report on the proposals. Awareness program was organized to educate the government on the development programs implemented by the government and to take steps to prevent child marriages, rape of women and minor children, removal of belts and periodontal diseases. The Collector said that the State Chief Minister had instructed the people to participate in a response program and would supervise it as a joint collector-in-charge.